Guarantees and Services

Our Guarantees

Levels and groups

To guarantee adequate progress, it is vitally important that students are placed in a group that corresponds with their knowledge of Spanish. This is only possible if the language school guarantees groups of all levels of learning. After making a careful initial evaluation of each student's ability, ISLA follows up their placement with regular control testing.

Class Size

The smaller your learning group, the more personalized your course will be. At ISLA the maximum amount of students per group is nine, except Culture which is open-class style. The average number of students per group is five in low season and seven in high season.

Class Duration

We are quite strict about classes starting punctually so no class time is lost. At ISLA, lessons run from Monday to Friday and are 50 minutes long.

Diplomas and Certificates

Careful monitoring and a serious approach mean that each student will be pushed further with their Spanish at ISLA. Our Diplomas and Certificates of Attendance are only available for those who attend 90% of their classes and, in the case of the former, for those who pass weekly control tests.

Two free services: “Intercambio” and “Tutorias”

An “intercambio” is a Spanish conversation partner whom ISLA can arrange for you. This gives the student an introduction to a group of Spanish friends.

If there is something you haven't quite understood in class, ISLA will arrange a “tutoria”, free extra attention from one of your teachers.

Quality Guarantee:
If you don’t pass your DELE exam after successful attendance of your academic year course we will give you a 4 weeks preparation course before the following sitting for free.