All fees are in euros. Online estimates in other currencies are for orientation only.
On confirmation of booking a 100 euro FULLY deductible deposit is required which can be paid by Bank Transfer, Credit Card (VISA), Online banking or PayPal.
For payment of the balance, students paying by Bank Transfer, Credit Card (VISA), Online banking or PayPal are required to do so 2 weeks prior to course commencement. Those preferring to pay cash may do so in the office on your their first day.
Invoicing errors or disputes will be referred to the current ISLA website prices.
All course prices include:
They do not include:
If you need to cancel your course before your arrival date any money you have paid (course, course materials, refundable transfer tickets, accommodation) will be refunded, less the100 Euro deposit and non-refundable accommodation deposits (eg. for private apartments, hotels) or transport tickets.
Under the conditions of our Money Back Guarantee, if for any reason you wish to cancel your course in the first three days you get a full refund of course fees, accommodation fees from the second week (less any non-recuperable accommodation fees such as deposits or where the apartment owner/hotel has already been paid in full). After this time, we regret that we do not offer refunds under any circumstances.
For legal reasons we are not able to extend this flexibility to those on study visas under any circumstances.
If you have to cancel because your visa application has been refused any money you have paid apart from the non-refundable 100 Euro deposit will be refunded. Please make sure that you request your refund prior to the course commencement date as after this period you lose your right to refund.
1) All students are strongly recommended to be in possession of the European Health Card (EHIC) or private health insurance policy. ISLA is not responsible for any medical bills arising from students not being protected.
2) While ISLA will inform families/residences of allergies, dietary needs or handicaps, it is the responsibility of the student to remind them of these requirements. ISLA is not responsible for any illness arising from allergy etc. It is the participant's responsibility to purchase food at special shops (eg celiac bread etc.) if required.
3) If a student becomes ill, an ISLA staff member will accompany the student to the pharmacy/doctor/hospital. At night students can contact the ISLA emergency line for assistance in an emergency.
1) ISLA is committed to providing levels sufficient to those of the students in the school, without a minimum amount of participants.
2) The maximum amount of students per class is 9 except the Culture lessons which are open class style.
3) Classes commence punctually and have a duration of 50 minutes which may be bundled and re-divided.
4) ISLA is closed on selected public holidays (see Important Dates) and there are no lessons in lieu.
5) ISLA reserves the right to oblige students who fail weekly tests or otherwise underperform to move down a level (even it means repeating weeks).
6) ISLA reserves the right to exclude students with behavioural problems from the course, without right to refund.
7) Students are not permitted to eat in lessons.
8) Smoking is not permitted in front of the ISLA buildings.
9) Students who arrive more than 10 minutes late for a lesson are not permitted to join the class until after the following break.
10) The Classification Test is NOT during the standard lesson time. One to one lessons scheduled at 09:00 missed due to the Classification test are made up. The Culture lesson is not recuperated.
11) Personal items brought to the school are the responsibility of the owner and ISLA is not liable for their loss.
12) Students are required to attend 90% of their lessons, all Friday tests, complete their homework and have a positive, participative attitude in order to receive a certificate of attendance.
1) There might be other foreign guests living at the family.
2) All families are within 20 minutes walk of ISLA.
3) Host families can be a married couple or a single lady, with or without children. They are required to sign a contract which is available on request outlining their responsibilities including:
1) ISLA is not responsible for missed flights due to missed/incorrectly booked/break downs transfer.
2) Students are required to check transfer tickets purchased for them are for the correct time and on the right day.
3) ISLA is not responsible for missed transfers due to flight delay but will assist via the emergency line with purchase of new tickets.
1) ISLA procures transport and outdoor activities with fully licensed companies.
2) All students take part in ISLA’s activities entirely at their own risk.
3) Some activities have a minimum and maximum amount of participants or a minimum age limit.
1) In additional to those mentioned previously families are responsible for:
The Court of Salamanca, Spain shall have exclusive jurisdiction over any disputes relating to the terms and conditions mentioned above.
These terms are complementarily or subsidiarily regulated by the common civil legislation for the letting of services, and by the rules for consumer rights, in particular Act 82/95 of the Junta de Castilla y Leon, Act 26/84 in defense of consumers and users and Act 13/2005 indefense of consumers and users of academic institutions.
According to the personal data Act 15/1999, we inform you that your personal details will be for ISLA internal use only. Furthermore, you have the right to rectify or cancel them at any moment. For any further information please contact: ISLA Salamanca " Plaza de los Basilios 8, 37001 Salamanca, Tel.: (+34) 923 210394, Email: email@example.com Skype: islasalamanca